Frequently asked questions.

Questions about a clean.

  • Through our website or by calling…

  • A deep clean is a thorough cleaning of a property, focusing on areas often missed in regular cleaning, while an end of tenancy clean is a specialised cleaning required when moving out of a rental property, adhering to a checklist often provided by landlords or letting agencies.

    End of tenancy cleaning is essentially a deep clean with added expectations for move out standards.

  • Through your accounts page under appointments or by calling…

  • When booking your appointment please inform us of any add on charges that will be necessary.

  • You may cancel your clean provided you give a 24 hour notice, this can be done in the appointments section of your account or by calling…

  • We take our customers opinions very seriously and would provide the necessary information to begin a dispute process

Questions about maintenance and refurbishment.

  • Through our website or by calling…

  • Through your accounts page under appointments or by calling…

  • When booking your appointment please inform us of any add on charges that will be necessary.

  • You may cancel your clean provided you give a 24 hour notice, this can be done in the appointments section of your account or by calling…

  • We take our customers opinions very seriously and would provide the necessary information to begin a dispute process